At Sakina, every prayer mat is made to bring a little more calm into your day, and we bring that same care to every conversation. Whether you are placing an order, choosing a thoughtful gift, or simply have a question, we would love to hear from you.
How We Can Help
Our team is here for whatever you need, including:
- Orders & products — help choosing the right design, size, or material, from premium velvet to easy-care microfiber.
- Free monogram & gifts — guidance on personalising your mat with initials at no extra cost, perfect for weddings, Ramadan, and special occasions.
- Cash on Delivery (COD) support — questions about paying in cash when your order arrives are always welcome.
- Order tracking — updates on where your order is and when to expect it.
- Wholesale & bulk orders — for mosques, gift partners, retailers, and large gatherings, we are happy to discuss tailored arrangements.
Reach Out to Us
- Email: [SUPPORT EMAIL]
- WhatsApp: [WHATSAPP NUMBER]
WhatsApp is often the fastest way to reach us for quick questions about orders, tracking, or your free monogram.
Our Response Time
We aim to reply to every message within 24 hours. Orders are processed within 1–2 business days, with delivery across the Gulf in 2–4 business days for a flat 19 SAR.
We Are Here for You
No question is too small. Whether you are buying your first Sakina mat or returning for another, reaching out to us should feel as easy and reassuring as the moment you unroll your prayer mat. We look forward to helping you.